Privacy Policy

At FindInLondon (referred to as “we”, “us”, or “our”), accessible from https://findinlondon.co.uk, one of our main priorities is the privacy of our visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services. We are committed to protecting and respecting your privacy in accordance with UK law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website, you consent to the collection and use of your information as described in this Privacy Policy.

1. Who We Are

Data Controller:
FindInLondon
London, UK
Email: info@findinlondon.co.uk
Phone: +447361 485933

2. Information We Collect

Personal Data:
When you interact with our website (for example, by filling out a form, registering for an account, or contacting us), we may collect personal data such as:

• Contact Information: Name, email address, telephone number, and postal address.
• Business Information: Company name, business address, and other details provided when you submit a business listing.
• User-Generated Content: Reviews, comments, and other content you submit on our site.

Non-Personal Data:
We also collect non-personally identifiable information through cookies and similar tracking technologies. This includes:

• Browser type, operating system, IP address, and device information.
• Data regarding your interactions with our website, such as pages visited and links clicked.

3. How We Use Your Information

We process your information for various purposes, including to:

• Provide and Improve Our Service: Deliver our website’s content and features, personalize your experience, and enhance our offerings.
• Communicate With You: Send updates, newsletters, marketing communications, and respond to inquiries.
• Manage Business Listings: Verify and manage business listings on our platform, including processing upgrades (e.g., Verified or VIP listings).
• Ensure Security and Compliance: Monitor and safeguard our systems, detect and prevent fraud, and comply with legal obligations.

4. Legal Bases for Processing

We process your personal data on the following legal bases:

• Consent: When you have given us explicit permission to process your data.
• Contractual Necessity: When processing is necessary to fulfill a contract with you.
• Legitimate Interests: When processing is required for our legitimate interests (such as marketing, analytics, and website improvement) provided these interests are not overridden by your rights.
• Legal Obligations: When processing is necessary to comply with a legal obligation.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small text files placed on your device that help us:

• Understand how you use our website.
• Remember your preferences and settings.
• Deliver targeted advertisements and measure the effectiveness of our marketing campaigns.

You may adjust your browser settings to refuse cookies; however, please note that some parts of our website may not function properly without them.

6. How We Share Your Information

We do not sell, trade, or rent your personal data. We may share your information in the following circumstances:

• With Service Providers: Trusted third-party vendors and service providers who perform functions on our behalf (such as website hosting, analytics, and payment processing).
• For Legal Reasons: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with any merger, sale, or transfer of assets, your information may be disclosed as part of the transaction, provided the recipient agrees to maintain your confidentiality.

Any such sharing is conducted in a manner that ensures your data remains protected.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your data is no longer required, we will take steps to securely delete or anonymize it.

8. Your Rights Under the UK GDPR

Under the UK GDPR, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data we hold.
• Right to Rectification: Request that we correct any inaccurate or incomplete data.
• Right to Erasure: Request the deletion of your personal data under certain circumstances.
• Right to Restrict Processing: Request that we limit how we use your data.
• Right to Object: Object to the processing of your personal data.
• Right to Data Portability: Request the transfer of your data to another organization or directly to you.

To exercise any of these rights, please contact us at info@findinlondon.co.uk. We will respond within one month of receiving your request.

9. International Data Transfers

If your data is transferred outside the United Kingdom, we will ensure that appropriate safeguards are in place in accordance with UK law to protect your personal data.

10. Data Security

We implement appropriate technical and organisational measures to secure your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

11. Links to Other Websites

Our website may contain links to external websites that are not operated by us. We have no control over the content and privacy practices of these sites and cannot accept responsibility or liability for their respective privacy policies. We encourage you to review the privacy policies of any third-party sites you visit.

12. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you believe that we have inadvertently collected such information, please contact us immediately, and we will take appropriate steps to remove it.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. When we make changes, we will revise the effective date at the top of this policy and post the updated version on our website. We encourage you to review this page periodically for any updates.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: info@findinlondon.co.uk
Address: London, UK
Phone: +447361 485933

If you are not satisfied with our response or believe that we are not processing your data in accordance with applicable law, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk/.